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County Line Medical Associates

Frequently Asked Questions

Please take a moment to read our most commonly asked questions. We're always available to answer your questions and encourage you to contact our office if you have a question that is not answered below.

All You Need to Know

  • How do I make an appointment?

    To make an appointment please call our office. To ensure the best use of time, for both our physicians and patients, all of our office visits are by appointment only. We ask that you arrive at our office 10 - 15 minutes prior to your scheduled appointment time. This will allow you to complete any necessary paperwork and to update any demographic and insurance changes. If you must cancel an appointment, please notify us as soon as possible so we can offer that time to someone else.

    Emergencies arise. We will advise you if there is going to be a delay in seeing you. If your schedule won't allow you to wait, we will be happy to reschedule your appointment. We do appreciate your patience and cooperation during our busy times and we will make every effort to keep your wait time to a minimum.

  • When will I receive lab or test results?

    You will receive a call quickly with any lab results that require urgent attention. Other abnormal lab results will be addressed promptly by the provider that ordered the labs or tests. Normal values are reviewed and addressed by the physician that ordered them.

  • What days are you open?

    Monday: 8:00 am - 3:30 pm
    Tuesday: 10:00 am - 6:00 pm
    Wednesday: Closed
    Thursday: 8:00 am - 3:30 pm
    Friday: 8:00 am - 1:00 pm
    Saturday: 8:00 am - 1:00 pm

    Please Note: Our office is only open the 1st Saturday of each month.
  • Are you accepting new patients?

    Yes, We are excited that you have chosen our office for your internal medical needs. Your comfort and convenience are our priority, and we strive to make every visit to our office a positive experience.

    We look forward to meeting you and providing the quality, comprehensive medical care you expect and deserve.
  • What is Internal Medicine?

    Internal medicine is the medical specialty dealing with the prevention, diagnosis, and treatment of adult diseases. Physicians specializing in internal medicine are called internists.
  • Do you accept my health insurance plan?

    Please refer to our Insurance page to review a list of accepted insurance providers.

  • How do we contact the doctor after hours?

    We have a triage nurse clinic to take your call 24 hours a day, please call 215-721-5957. This is for emergency purposes only. Refill of medications and referrals will not get handled after hours.

    IN THE EVENT OF A LIFE THREATENING EMERGENCY, CALL 911.

  • How do I obtain a prescription refill?

    Please call our office and follow the prompts for our prescription refill line. Allow one business day for all routine prescription refills. For prescriptions that require prior authorization from your insurance company, please plan ahead to allow at least three to five days for refill approval.
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